Emergency Response Process
1. Enter into agreement with Centennial Roofing, Inc. This will allow us to assist you with your insurance adjustment and will authorize us to perform the repairs identified and authorized by your insurance company. Any emergency or temporary repairs required will be done at this time to mitigate any additional damages.
2. Call your insurance company or file your claim online at our homepage. Please make note of your claim number and the time and date of your call. Notify Centennial immediately with the date and time of your appointment with the insurance adjuster.Centennial will be at the inspection appointment. This allows your representative the opportunity to meet your assigned adjuster to ensure your home or business receives a fair and just assessment.
3. When you receive your insurance paperwork call your Claim Representative. Your representative will review all paperwork with you and ensure nothing was overlooked. Any required adjustments will be submitted by your representative for further adjustment. After all adjustments are received and you and Centennial are fully satisfied with the loss claim settlement, Centennial will complete your construction for the amount that your Insurance Company estimates and approves at Replacement Cost Value.
4. Please let your representative know if you are interested in any additional work not covered by your claim so that we can provide you with an estimate. Most times we can do all the work at the same time and minimize future inconvenience of your time.
5. Work should commence on your home or business after insurace adjuster approval, the receipt of your insurance check and final selection of products, colors and styles. The order of production is determined by the date of the deposit.